COVID-19 Update: We Are Open. The Dermatology of Institute of Boston, values the health and safety of our patients. Read More about how we are addressing the current situation.

Forms & Policies

Appointment and Cancellation Policies For BOTH In-Person and Telemedicine Appointments

We recognize that your time is valuable and make every attempt to limit your wait time. We intentionally do not overbook our schedules to ensure you the best experience for your visit.

However, to ensure this perfect experience for you, we need the cooperation of all patients to be on time for their scheduled appointments and to call the office at least 48 hours in advance for cancellations. We charge a $50 fee for appointments that are not canceled 48 hours in advance. Additional fees may apply if booking for specialized cosmetic procedures requiring additional resources or advance preparation. If you are more than 15 minutes late for your appointment, we cannot guarantee that appointment and may need to reschedule you if there are other patients waiting.

As in any appointment-based system, when tardiness and unannounced cancellations occur, it affects the scheduling pattern and waiting experience for everyone. Our goal is to keep your waiting times minimal and your experience enjoyable.

All new patients should print out, complete, and bring the required forms to their appointment. All new patients must fill out the “Authorization Release Health Info” and “Financial Policy”. New patients with a concern that is considered general dermatology (i.e. a concern covered by insurance such as moles, skin cancer, acne, warts, rashes) or cosmetic dermatology (i.e. a concern not typically covered by insurance such as Botox, laser, scars, wrinkles) should also complete the “Intake Form”.

Please, acknowledge our Appointment and Cancellation Policies and Financial Policy

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Important Announcement

Dear Patients,

Our goal here at The Dermatology of Institute of Boston is protect the health of our patients and staff. To continue caring for our patients during these uncertain times, while strictly adhering to the guidelines set by the CDC, we will be only offering virtual consultations. For some patients, an in person visit is best, but if you feel that your concern could be addressed online, this may be a convenient option for you.

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